They tried to help as best as they could but it appears that not many Smart Life app devices are currently compatible. SmartThings customer service were very easy to contact and where very kind and helpful. Update (8/1/20): Emailed and also called and spoke with someone at SmartThings to try to solve my issue with the device integrations. Much better but I am having issues with some app integrations. Hope you will be seeing this feature in the upcoming update of the new app. But we are constantly working on to add more features in the new app in the upcoming update. Hi! The option has been removed from the Classic app. I suppose if I buy a newer version of the multipurpose sensor it might work?!?! NOT going to keep buying sensors and I have guarantee that will even work and for how long? Also once it was installed as a contact sensor, it only took one opening of the garage door to knock the magnet off somewhere along the path and jam the door! I’ve spent at least an hour re-doing both apps and reinstalling a sensor and still have no solution! I reluctantly give 2 stars because it was a great, simple solution for 2 years. I attempted to connect one sensor as a contact sensor but with the rails and wheels, this was very difficult (the WHOLE reason the tilt function was so great!). No warning or notification! The tilt function removed! I went back to the classic app at suggestion of Samsung support (very time-consuming as I had to reset the hub and then had to completely re-add ALL sensors/lights etc. ![]() ![]() Sometime in January 2020 the app made the sensor a bi-purpose sensor only. No more wondering “did the door close?”, a notification indicated closed and was part of my security system to indicate someone had opened the door. Once connected to the hub, it was less than 30 seconds to attach to a garage door and they did a great job of indicating the door was open when horizontal and closed when vertical. In 2017 I purchased 2 multi-purpose sensors.
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